Obero offers exceptional production support to address process and procedural issues to help support your software solution. For IBM Cognos TM1, IBM Cognos FSR/CDM, IBM Clarity, Thomson Reuters Elite, Tagetik, and Prophix CPM software, we provide the the following support:

  • Incidents/Issues tracking and resolution in production environment
  • Resolution of recurring issues
  • Knowledge transfer
  • Solution Optimization
  • Solution review
  • Provide updates and patches
  • Upgrade assistance
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